Service Plans

tenado Pro Service

Personal support

With TENADO Express you get to your destination faster and save time and money. Our service will help you get started with your TENADO software. We accompany you from the installation to the first steps and show you the most important basics. This saves you tedious training on your own and you can get started straight away instead.

Priority phone support

With the TENADO Pro Service you are simply there faster. Talk directly to your expert in person. This is only available in the Pro Service.

Priority online support

Here, too, we take care of your concerns first. Tell us where the problem is and send us your files. We'll see why it's going wrong and get back to you immediately.

Priority live support

Identify and solve problems faster. Our software allows us to which you to help resolve a problem or you to watch us on the monitor.

Updates and upgrades included

One price, everything included. With the TENADO Pro Service you are always working up to date: from the smallest program addition (update) to a completely revised program version (upgrade), everything is included in the price. You save a lot of money!

Of course, we will actively inform you about any additions or improvements.

Tenado Express Service

With TENADO Express you get to your destination faster and save time and money. Our service will help you get started with your TENADO software. We accompany you from the installation to the first steps and show you the most important basics. This saves you tedious training on your own and you can get started straight away instead.

Express Introduction

We will guide you through the Service Center and you will find out where you can find practical video tutorials and manufacturer catalogues, for example. We are at your side when installing your TENADO software: From start to finish and without any glitches! You will get to know the first steps in the program - from the user interface to the toolbars and toolbars.

Express Training

In your training, you will learn the most important basics of your TENADO software and can get started right away.

Individualization

We add your logo, your address or both to the standard writing field, just as you wish. With document-specific settings, you always work with the units that suit you best - we set them up and you save time-consuming work steps in the future. The same applies to the user interface: we adapt it and you can work in the way that is most convenient for you.

Tenado static service

You have never had your statics appraised so easily. Save yourself an expensive structural engineer and time-consuming agreements with the TENADO statics service you can get your verifiable execution statics faster. You upload your design data to the service center and the Bundesverband Metal provides the static calculation. 

A real advantage for TENADO STATIK customers

The static test of the Bundesverband Metall

Together with the Bundesverband Metall we offer you a unique service: professional static tests, detailed advice and clear results. Construct your model with TENADO METALL 3D, create the appropriate preliminary design with TENADO STATIK and simply send everything to the Bundesverband Metall. Log into the Service Center, upload design data and after a short processing time you will receive verifiable execution statics.
The TENADO statics service can also be used by non-guild members.

Tenado power day

The TENADO Power Day is all about making your work faster, more effective and more economical!

Tenado Power Day

The TENADO Power Day is the most efficient type of training. This is all about your requirements and your projects! A personal trainer takes care of you and your team for 6 hours. Without other participants and with a strong focus on content that specifically advances your company/authority. The goal is maximum profitability. After the TENADO Power Day, you will complete even the most demanding tasks in record time – and accelerate all the processes of your daily work!

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