Sales is a challenging business, making it critical for salespeople to generate leads through as many avenues as possible. The top two types of sales are business-to-consumer (B2C) and business-to-business (B2B), and while they’re distinct from one another, both are equally important.
Let’s look at the key differences in B2B and B2C selling, and how you can make the most of your sales strategy no matter which form your business focuses on.
One of the main reasons to add a B2B sales process to your company is that these sales are usually larger than B2C sales. While the buying process may be longer, a B2B customer is not likely to purchase just one or two small items like B2C customers will.
Instead, you’re more likely to sell large quantities of products with a B2B client. Another B2B vs B2C sales comparison is B2B customers are more likely to have higher lifetime value than consumers. For example, if you sell configured tractors, eventually they will need replacement parts. This can help generate reliable revenue even without new customer acquisitions.
Here’s a simple roadmap to improving your B2B sales strategy:
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