You can count on one certainty with software adoption at your company: nobody likes change. But change is necessary to take your business to the next level. Companies must adapt to stay competitive in our modern world.
When an organization rolls out new software, there is usually a good reason for it. But it is often met with pushback from employees who don’t like change. Getting your team to buy in during the process is critical to effective implementation, improving employee engagement, and achieving your goals for the new software. Here’s what you need to know about turning your team into champions.
Finally, how much technical support is your software vendor willing to offer? You need a dedicated account manager who can answer all your questions in real time without waiting hours for a specialist.
Let’s face it: If you’ve been using the same software every day for a year or more, starting back at square one with a new piece of software is stressful.
But there are other stressors involved with change. Most employees ask what this means for their upcoming workload. Not only will they be working harder to learn the software, but they are also worrying that the new software will make their job more difficult. In fact, some employees may think this will create more work in the long run because they can’t see the benefits of this change. Clearly communicating the benefits can go a long way in increasing new software adoption.
Some may even wonder if new software threatens job security. Alleviate those fears by explaining the specific benefits new software will provide — both for the company and their individual experiences at work.
Create a step-by-step plan that lays out all the parts of your execution. This should include who handles each part of the plan. While this is important for implementation, it is also critical for buy-in. Your employees need to know where they are going and how they will get there. This needs to be communicated clearly early on to give the employees a sense of being “kept in the loop.
”Switching software is not a light decision — it’s a significant undertaking that comes with as many risks as it does rewards. Follow the advice in this article, and your employees will be able to see how much change can benefit them in the long run — not only lowering their resistance, but inspiring a new level of enthusiasm for your company.