Vice President of Customer Experience

Batch Batchelder

Batch Batchelder, Vice President of Customer Experience, brings over 24 years of experience in the technology, services, and solutions fields to his role. As VP of CX, he leads a team dedicated to world-class Customer Support and Customer Success programs, leading those functions to optimize the value customers receive from their Revalize investment.  

His past roles have provided leadership to Customer Support and Success Teams as well as driving critical transformation programs in equity backed software, services, and solutions firms.  

Batch is a proud husband and girl-dad, alumni of Mississippi State University and loves spending time with his family in the mountains whenever possible. 

Vice President of Professional Services

Jason Boys

Jasonhas an extensive career in the technology field spanning 20+ years with multiple leadership roles across services, customer success, and operations. In his role as Vice President of Professional Services, he leads the team dedicated to enabling customers to efficiently implement and maximize value from Revalize’s industry-leading software solutions. 

Prior to taking his new role with Revalize, Jason served as the Vice President and Chief Operating Officer of, Hybrid Cloud Ecosystem at IBM. Jason has an undergraduate degree in finance from Florida State University and an MBA from Georgia State University. He lives in Atlanta with his wife Erin and two sons, Parker and Matthew. 

Chief Executive Officer

Jim Contardi

Jim’s leadership style is molded by more than 30 years of working with and helping grow remarkable teams. With a career in technology, he brings a clear understanding of how to leverage technology to solve problems and improve operations on behalf of customers. 

Prior to Revalize, Jim was CEO of AutoQuotes, the leading platform for configuring, pricing, and quoting commercial foodservice equipment, as well as the CEO of Avitru, the developer of AIA MasterSpec and the leading platform for specifying non-residential construction projects. 

Previously, Jim spent seven years at FinTech leader First Data Corporation in a series of general management and go-to-market leadership roles. He started his career as a sales rep at IBM and later moved to senior roles at i2 Technologies and SAP. 

Jim earned his B.S. in Computer Engineering from Iowa State University and his MBA from Southern Methodist University. He exercises his passion for motorsports and competition as a gentleman sports car racer. 

Director of Strategic Programs

Laura Farron

Laura’s professional background spans a variety of environments, from a 2-person startup to a government agency. She’s worked in SaaS for nearly a decade with a focus on customer experience and product management. Most recently, Laura was the Director of Customer Experience for LeadMethod, a Revalize brand focused on channel partner engagement and sales enablement. Her responsibilities as Director of Strategic Programs at Revalize include enhancing internal operations through analytics and discipline, driving strategic projects across the Delivery Engine, and supporting acquisition integrations to drive long-term business value.  

Laura earned a B.A. in Business Administration & Management with a Minor in Sociology from the University of Puget Sound and now lives in Missoula, MT with her husband, their 1-year-old daughter, dog, and cat. In her free time, you can find Laura enjoying the surrounding forests, mountains, and lakes of Montana, or experimenting with a new recipe.  

Office of the CEO

Kennedy Gelnette

Senior Vice President of Product Engineering

Dustin Keefer

Dustin Keefer is the SVP of Product Engineering at Revalize Software and oversees the company’s software engineering and quality assurance disciplines. Dustin leads the engineering teams charged with modernizing Revalize’s technology, and he is responsible for transforming the methods through which the company builds and deploys software. Dustin has over 20 years of experience leading strategic technology initiatives including the planning, analysis, and implementation of software applications and enterprise platforms. He is passionate about building high-performing teams and believes this to be an essential skill for engineering leaders. Dustin is also former combat medic for the 3rd Battalion 15th Infantry Regiment in the US Army. 

Senior Vice President of Acquisition Integration

Jen Kirk

Jen has led countless acquisition integration efforts and significant strategic transformations in her 24-year career.  In her role at Revalize, she is responsible for orchestrating the multitude of initiatives that are part of bringing an acquired company into our ecosystem and operating model.  Before joining the team, she led her own firm building M&A programs for companies across a range of industries, acted as the driving force behind several customer and employee experience implementations, and advised on the future of work.  She is a wife, mother to 6 children, caretaker of a very old outdoor cat named Fluffers, and avid writer. 

Chief Revenue Officer

Bryan Klann

In the role of CRO, Bryan is responsible for driving the integration, transformation, and growth of our global Go to Market functions of sales, marketing, customer success, and customer support. 

Prior to Revalize, Bryan was Chief Revenue Officer at MeridianLink, a leading provider of cloud-based software solutions for financial institutions. Bryan joined MeridianLink shortly after their acquisition by private equity firm, Thoma Bravo and led them through their IPO. His additional leadership experience includes his posts as Chief Revenue Officer at DealerSocket (a Vista Equity Partners company), Chief Sales Officer at Volaris Group (A Constellation Software Inc. operating company) and VP of Sales at Sage Software.  

Bryan resides in Austin, TX, enjoys international travel, avidly supporting Chelsea FC and all things BBQ. 

Managing Director, EMEA

Marc Maurer

As Managing Director of EMEA operations, Marc is responsible for all revenue-related activities, leading the EMEA team, and driving overall culture and productivity.

In his previous role as Portfolio Manager for Constellation Software Inc., he acquired, integrated, and operated several highly specialized B2B software companies in the DACH region. Prior to Constellation, Marc held sales leadership positions at SAP, SAS Institute, and Nokia.

Marc earned a Ph.D. from the University of Zurich and enjoys hiking in the Swiss mountains.

Chief Financial Officer

Kevin McAdams

Kevin is a CPA who began his career in public accounting working for KPMG.  He spent the next fifteen years working for three different Fortune 100 Companies in the consumer products, telecommunications, and healthcare sectors.  Kevin’s more recent experience includes thirteen years of progressive accounting, finance and operational responsibilities that eventually culminated in his internal promotion to the CFO role at PGi, a $500M international global telecommunications company. 

He most recently served as CFO of Aptean, a global enterprise software company, where he successfully executed an extensive Finance transformation while helping the company significantly through both organic and inorganic growth. He resides in Roswell, Georgia with his wife, Karen. 

Director of Transformation Programs

Miles Melka

As Director of Transformation Programs, Miles helps drive the executive leadership team toward achieving their goals and the company goals. In addition to managing the cadence of the leadership team, Miles drives strategic initiatives across Revalize functions in pursuit of achieving next-level performance. His prior experience in sales, product, engineering, and support provide a broad foundation to his cross-functional role.  

Miles received a Bachelor of Science in Mechanical Engineering from the University of Illinois at Urbana-Champaign. He lives in Chicago with his wife Stephanie and their cat Paolo. 

Senior Vice President of Marketing

Ruben Mier

In his role, Ruben drives the entire marketing cycle including demand generation, field marketing, corporate marketing, brand management and internal and external communications. His marketing leadership is instrumental in creating an example for our customers of executing to a scalable, digital-first approach to market, which is core to the value proposition of Revalize. 

Prior to Revalize, Ruben was VP of Marketing at Seismic, the world leader in sales enablement software, where he was responsible for Global Demand Generation, Account Based Marketing (ABM), and Partner Marketing. Ruben harmoniously bridges deep data-driven methodologies with creative innovation resulting in a dynamic engine that ultimately drives revenue. 

Ruben earned an MBA from Pepperdine University with a focus on entrepreneurship and a BA in theater from the University of California, San Diego. He is originally from Buenos Aires, Argentina, speaks 3 languages, plays nine musical instruments, is an avid martial artist with two black belts, and loves all performing arts.  

Chief Delivery Officer

Francisco Romero

Francisco leads the teams responsible for the core delivery functions at Revalize focused on product development and deployment, content management, and operating the infrastructure on which the company runs.  

He has a 15-year career in technology spanning Infrastructure as a Service, Edge Delivery Services, Enterprise Software Development, and IT Outsourcing Services. His expertise lies in leveraging analytics and operational excellence to drive accelerated growth and transformations.  Francisco has an MS&E in Materials Science from UT Austin and a B.S in Chemical Engineering from the Universidad Nacional Autónoma de México. He is a passionate golfer, windsurfer, and mountain biker in addition to being an avid audio enthusiast. 

Director of Legal

Clay Sauncy

Clay serves as Director of Legal and is responsible for building and overseeing the company’s global legal department. He is an experienced Attorney and enjoys being a strategic partner to support fast-paced businesses as well as helping guide the company to respond to the wide variety of matters that come with an increasingly complex global environment. Prior to joining Revalize, Clay was Director, Legal Counsel at Accruent, a SaaS-based facility software company in Austin, TX.  

Clay holds a BS in Political Science from TCU and a JD from Texas A&M University. Clay and his wife Kelsey live in Austin raising their three boys: Dutch, Wade, and Clark. Clay enjoys cars, fitness, and spending time outdoors with his family. 

Vice President of Accounting & Corporate Controller

Eric Smith

Eric is a team-oriented leader with a reputation for developing robust financial reporting infrastructure, systems integration and implementation, and process improvement to support scalability.  Eric is passionate about building a cohesive workplace that encourages others to develop professionally and continually grow. 

Prior to Revalize, Eric was controller of AutoQuotes the leading provider of technology solutions and services for the foodservice equipment and supplies industry.  Eric was previously the controller of Eye South Partners, a regional network of leading medical and surgical specialty eye care providers and has seven years of public accounting experience as an auditor.  

Eric has a bachelor’s and master’s degree in accounting from Georgia Southern University and is a Certified Public Accountant in the state of Georgia.  In his free time, he enjoys spending time with his wife and two young children and playing guitar.  

Vice President of Business Systems

Don Stockslager

Don works across all four business engines to drive internal efficiencies, enable a positive customer experience, and swiftly integrate newly acquired business onto our business system platform.  

Don was most recently VP of Strategy & Transformation at Equifax, where he improved experiences for consumers seeking to improve their credit score or protect themselves from identity theft. Over three years, his team transformed the consumer experience through the application of telephony, CRM, robotic, and AI solutions.    

Previously, Don spent twenty years at First Data Corporation driving change in technology, operations and product management. Under his leadership of the Sales & Service Center of Excellent, he drove the global adoption of a single Salesforce CRM instance supporting over 10,000 users in marketing, sales, implementation, and customer care. Through a user-centric approach, the team improve sales efficiency, decreased time-to-revenue, and increased sales volumes across all channels. 

Don earned his B.S. in Computer Science from Shippensburg University, his MBA from Frostburg University, and holds a Master Black Belt certification in Six Sigma. He and his wife reside north of Atlanta, where he is often found in the backyard tending to his meat smoker or tinkering with home automation. 

Vice President of Corporate Development

Keith Tice

Keith leads Revalize’s Corporate Development function where he oversees M&A activity for the company. Keith brings an established software acquisition track record having successfully completed over $1bn in transaction value in North America and Europe and will continue to drive Revalize’s entry to new geographies and vertical markets. 

Prior to Revalize, Keith has spent over a decade in strategic roles, most recently serving as the VP of Corporate Development at Accruent, a leading provider of facilities management software. He began his career in the agriculture industry before moving to consulting, with roles at ICF International, and later with Deloitte. 

Keith earned his B.S. from Virginia Tech and his MBA from The College of William & Mary. He is an avid outdoorsman and lives in Austin, Texas with his wife and two kids.