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KCL Acquisition Customer FAQs

KCL is the leading design offering for foodservice and equipment in North America and beyond. Solutions include:
  • BIM/CAD Designer: Search, view, and download CAD blocks and Revit families for designs.
  • KCL NapkinSketch: Design a room without running a CAD or Revit program. (Note: KCL is the only foodservice design solution that enables users to create dimensionally-correct kitchen layouts without running AutoCAD or Revit.)

Both solutions are available for desktop download with limited features available via web and mobile app.

Manufacturers can also publish content in KCL including CAD blocks, Revit families, spec sheets, product descriptions, images, videos, and other assets.

Learn more here: https://www.kclcad.com/
KCL enhances our AutoQuotes (AQ) solution with its robust design tools and integration capabilities—connecting FES designers and manufacturers in one streamlined solution with market-leading design tools, our powerful AQ catalog, and CPQ software.
The acquisition of KCL strengthens our portfolio of industry-leading CPQ, PLM, and design solutions, further solidifying Revalize as a top technology company that powers greater outcomes across the entire value chain. This leading position helps us continue to attract great talent and increase investment in product innovation and services, ultimately benefiting all Revalize customers.

We are aligning our product roadmaps to better integrate and optimize both solutions and the customer experience. We believe that both AQ and KCL have unique value and will remain separate and distinct products. Going forward, Revalize will continue to evaluate the value that our customers require and make appropriate enhancements so that they have a leading FES solution that meets their needs. We plan to actively engage Revalize AQ and KCL customers in defining this direction and making sure we get the products correct.

KCL Customers FAQs

Kevin will be staying on with the business for at least 6 months after the acquisition. We will continue to evaluate additional services at that time. Kevin is spending a lot of time training our content and support teams on KCL which have increased in capacity to support the new product.
At this time, both AQD and KCL remain standalone products. If you are interested in purchasing AQD, please contact [email protected].
We do not have plans to sunset KCL or migrate all KCL customers to AQ Designer.
There will be no immediate pricing changes. We will continue to evaluate pricing as renewals come up. 

All KCL catalog updates should continue to be sent to Kevin at [email protected]. In 2024, we will update the catalog intake process and communicate anticipated changes.

We do not currently have plans to combine the catalogues for customers.  If product direction changes in the future, we will notify customers.

All KCL technical support requests should continue to be sent to Kevin at [email protected]. In 2024, we will update the support intake process and communicate anticipated changes.

KCL will continue to offer phone support in 2023.  In 2024, we will be working to transition KCL support to Revalize Customer Support, which has added capacity to accommodate the KCL support requests. We are working closely with Kevin on this transition and are transferring as much product knowledge from Kevin as possible over the next 6 months.  If there are changes to the methods of contact for KCL support, it will be communicated to customers with plenty of notice. 
Your embedded manufacturer hosting will continue.  In 2024, we will migrate to cloud servers to deliver a stronger, more secure, and more reliable end-user experience. We will communicate more details about these changes in advance.  
All billing will continue under the current KCL process in 2023. In the first half of 2024, we will move KCL to Revalize billing systems.
KCL email migrations will take place in December. This means that all @kclcad.com emails will move to @revalizesoftware.com domains. Emails sent to the old domains will be forwarded. Starting in December, our email replies to you will come from Revalize email addresses.

AutoQuote Customers FAQs

At this time, both AQD and KCL remain standalone products. If you are interested in purchasing KCL, please visit the KCL website for more information.

AQ catalog updates should continue to be sent via email to [email protected]. Please continue to utilize the existing AQ data templates for catalog changes. 

We do not currently have plans to combine the catalogues for customers.  If product direction changes in the future, we will notify customers. 

How can I ask questions, provide feedback, and learn more about what this means for us?

For immediate questions, please contact us at [email protected].

KCL
AutoQuotes