5. Standardized Sell Processes:
One powerful aspect of CPQ software is in standardizing your sales processes through guided selling. A guided selling interface can be built into the quoting tool and uses a set of questions to figure out which product best suits the customer’s needs. Instead of relying on the salesperson’s experience, which can come with blind spots and biases, you can be sure that customers are getting the best possible experience every time.
6. Powerful Data and Analytics:
CPQ software can provide you with an abundance of sales data to aid in your processes. A sales department can easily look at historical sales data to determine how best to upsell or cross-sell to a particular customer. With clients who have ordered in the past, you can determine when it’s best to reconnect with them to set up a new order. Additionally, Asset-Based Ordering” or subscription ordering is easier as you can readily see when they need to place another order. This is done from one convenient interface.
7. Deep Integrations:
CPQ solutions can integrate with other software options such as Enterprise Resource Planning (ERP) systems and Customer Relationship Management (CRM) systems. This can give you numerous advantages, including the ability to streamline your order taking, production, and billing into one network. You can easily track your materials and determine what is in stock, what you need to manufacture, and what you need to order so you can complete every customized order.
With a CPQ solution, many of the problems that come with trying to configure a customized product are eliminated. Automating processes and orders allows for a more streamlined business flow which lets you maximize your time and profits.
