Operations and IT are the nerve center of your manufacturing business, keeping your team’s processes on track and ensuring your technology is running smoothly — especially when they have access to the right tools. Configure, price, quote (CPQ) solutions help your operations and IT teams improve their workflows through automation and simplified data management, making their lives easier and your business more efficient.
As manufacturing moves toward modern solutions, it’s important to understand how CPQ can empower your operations and IT teams to perform their best.
CPQ solutions are digital programs made to improve the overall effectiveness, speed, and accuracy of your quoting process. They allow customers to customize their products, review an accurate pricing estimate, and receive a quote quickly.
CPQ creates a modern quoting process that empowers customers and removes administrative bottlenecks. These solutions help every department stay on track and work more collaboratively throughout the product life cycle.
During the quoting process, operations and IT are responsible for making sure workflows are running efficiently. With the help of CPQ, both operations and IT managers have access to an all-in-one solution that keeps their processes on track through an organized system — freeing up their time to focus on other high-value tasks.
Although CPQ provides important functions for every department involved in the quoting process, there are a few key CPQ benefits for operations and IT. These features reduce the burden of managing quotes, while improving the quoting workflow overall.
Without an effective data management tool, both operations and IT face the potential for misinformation, errors, and internal issues. One of CPQ’s key value drivers is its ability to centralize product info and rules. Consolidating data into a single source makes it easier for operations to manage and use.
CPQ also acts as a single source of truth for product info and specifications. Using CPQ as a central resource removes data silos, reduces errors, and eliminates inconsistencies.
Operations teams are typically challenged with receiving and relaying information between departments. But CPQ eliminates this administrative hurdle by providing real-time data for quotes and proposals.
This allows operations teams to instead track performance and identify areas of improvement or opportunity.
Implementing and managing a disjointed tech stack creates a significant headache for your IT team. CPQ integrates with other systems like ERP and CRM, simplifying the infrastructure and reducing the need for manual data entry.
This frees your IT team up to focus on more valuable tasks, reducing their need for administrative oversight.
Between integrated data and a 3D visualizer, CPQ provides customers with accurate, customized quotes and products that meet customer needs. Customers can create their own customized orders in real-time, getting a clear picture of the finished product. CPQ also allows customers to view an updated bill of materials, production timelines, and data-backed quotes.
Customers can feel confident knowing they are working with the most up-to-date product information and that they will receive their product on time. This enhanced experience leads to higher customer satisfaction, experience, and loyalty.
For operations teams that want to maximize their time while minimizing work, CPQ is the solution. By using Configure One, from Revalize, operations and IT have access to tools that streamline their work and reduce their overall costs. Manufacturers like Hussey Seating now offer their customers 3D visualization tools through Configure One, which has lowered their IT costs and enhanced their customer experience.