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When clients request a customized product, your team is tasked with making it a reality. However, not all customer requests are feasible, and if there’s a disconnect between your sales and engineering teams in the quoting process, your company could be at risk of wasting time and money — as well as losing your customer.
That’s what makes configure, price, quote, and engineer (CPQE) such a vital tool for your team’s success. Through integrated data, CPQE software offers engineering insight earlier in the process. This eliminates the need to circle back with clients about a redesign by quoting correctly the first time around, ultimately speeding up the overall quoting process.
Even if you have a CPQ solution, taking your quoting process to the next level with CPQE will amplify your ability to beat out competitors by delivering customers with a faster, more accurate estimate.
Information silos are a common bottleneck in the quoting process. When knowledge isn’t shared across departments, the number of steps required to build a quote and complete an order increases. Departments may also be at risk of working with inaccurate pricing or product data.
Acting as a single source of information, CPQE breaks down these communication walls and increases interdepartmental collaboration between sales, engineering, and every other team involved in your quoting process.
CPQE allows your team to access engineering data earlier in the process, so quotes are built using accurate specifications — avoiding potential revisions. With access to up-to-date pricing, product, and engineering information, your team will produce high-quality products with less administrative back-and-forth.
