“Our previous process was very manual and time consuming.”
NEED FOR A NEW APPROACH
In October 2007, Scranton Products’ management team recognized the need to streamline the company’s estimating, quotation, and order processing systems. They wanted to streamline their cumbersome quote-to-order process and eliminate BOM errors.
“Our previous process was very manual and time consuming,” said Gil Garcia, Director of Sales Operations. “When a dealer requested a quotation, it went to our estimating department. They created the quote and sent it back to the dealer. We would wait for a purchase order then start the cycle of producing a drawing for the project.”
Scranton Products began searching for a CPQ solution that could meet all of their requirements in October 2007. In addition to BOM generation, they wanted a CPQ that could integrate with SAP, their ERP system.
“We selected Configure One’s CPQ based on its capabilities and value,” Garcia said. “It was also very important that we felt comfortable with the company.”