CHALLENGE
Having a company history that dates back more than a century means not only keeping their products at the forefront of their industry, but also by making sure that their internal systems keep pace with the needs of their staff, so they can best serve customers.
Hartzell manufactures industrial fans for professional engineers and companies focused on the air movement of their projects and facilities. Their CPQ journey started back in 2002 with a desktop application and moved to an online CPQ platform in 2006. More recently, the team at Hartzell was struggling with their outdated CPQ technology and maintenance was causing headaches.
To address this challenge, they put together a cross-functional team to evaluate all of the company’s options. Originally, the team thought their best course would be a custom build software system. When they started considering something off-the-shelf, they turned to Configure One. The CPQ offering from Configure One stood out because they were able to handle Hartzell’s custom business logic so gracefully from within their platform.
“Configure One had the horsepower, aptitude, and knowledge to understand our business and create a solution for us,” said David Long, VP, Sales and Technology, Hartzell Air Movement. “Their technical and engineering staff was able to quickly understand our air flow selection logic and present the right solution to our business.”
